What is your Return Policy?
No worries! It's easy.
If you are not 100% satisfied with your purchase from Lifeasily.com you can return your item(s) for a full refund within 30 days of purchase. (Returns must be un-used, in the state you received them, and in the original packaging.) Merchandise returned without the original box or a damaged item do not qualify for a refund. Please note, you will be responsible for paying for return shipping, but if your return is accepted you will be reimbursed.
To complete your return, please contact our Customer Support team to start the return process. Please include the following information:
- Order number
- Proof of purchase
- Video or photo of the faulty product (if applicable)
- Complete delivery address
- Contact telephone number
- Your Email
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
Please do not send your purchase back to the manufacturer. Contact us, we will guide you through the correct process.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Items already shipped are not reversible, and must then be returned for a refund. Please note that the cost of this return has to be paid by the customer.